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CRM Across the Wire
Cloudwords' native integration with Oracle's user engagement platforms simplifies translation of content for multilingual audiences.
Expert System API series powers "human-like" comprehension and context across massive stores of unstructured data.
NICE brings real-time voice authentication expertise to the Fast IDentity Online Alliance. (Featured on SpeechTechMag.com.)
Integrations are designed to boost customer service capabilities while reducing support costs.
The partnership brings together data quality and master data management.
Lightning Connect is a real-time integration that unleashes the full power of the Salesforce1 Platform on data stored in legacy back-office systems.
Attensity Q drives proactive discovery by detecting emerging themes in data and automatically composing and filtering queries and detecting spam.
TruView enables measurement of mobile ad campaign sales results using credit/debit transaction data to determine sales lift.
Humanify connects customers to resources in real-time.
Jacada Multi-Channel Agent Desktop for Avaya's Multi-Channel solution is designed as a lightweight agent desktop alternative for the current Avaya platform.
New mobile solution captures real-time consumer insights via mobile devices.
Latest integration lets users track email opens, save email to CRM, and manage customers from their iPads.
NewVoiceMedia's partnership with idio to transform sales and service performance.
The partnership will complement 3CLogic's advanced contact center platform with voice of the customer (VOC) analytics, training, and implementation.
LiveOps' new platform makes it easier for Americans to apply as independent, work-at-home sales and customer service agents.
Broadvoice has added Monitor-Whisper-Barge features to its Cloud PBX.
Integration allows users to localize digital content in Sitecore.
YouRang is a new service to help small businesses capture and respond to phone leads whenever no one is available to answer an inbound call.
Infosys will integrate Tableau Software's business analytics solutions.
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