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CRM Across the Wire
Guide delivers collective knowledge and machine learning technology for customer service. (Featured on SmartCustomerService.com.)
LiveEngage for Bots is an enterprise bot management platform. (Featured on SmartCustomerService.com.)
Aspect CXP 17 helps users develop customer service chatbots and IVR systems. (Featured on SmartCustomerService.com.)
Clari Pulse gives sales teams real-time visibility into the health of the quarter.
The initiative will expand the possibilities for people-based programmatic advertising.
Acxiom and ShareThis join forces to create a data-as-a-service offering to improve audience targeting and analytics for marketers.
Alterian's adaptive customer experience platform lets marketers manage campaigns and behavioral insights.
DemandCenter Seven is the latest version of the eTrigue's cloud-based marketing automation platform.
Amplerohas added machine learning capabilities to its Artificial Intelligence Marketing Platform.
A new business model, onboarding experience, and technology tools enable developers to build for Salesforce's enterprise apps marketplace.
Mark III's Cognitive Call Center help agents identify, filter, analyze, and act on inbound and outbound calls. (Featured on SmartCustomerService.com.)
New features enable video, audio, and screen sharing capabilities. (Featured on SmartCustomerService.com.)
The newest version ties together Snapchat, Facebook, and Instagram social ad networks for location-centric mobile advertising.
The latest version of Crowd Connected's software includes geo-behavioral segmentation capability.
inMotionNow's online review feature allows users to post marketing email from their email marketing platform directly into inMotion.
The partnership between Lotame and SintecMedia enables local TV to offer dynamic audiences to clients.
Users of ConvergeHub can work on documents stored in Google Drive directly from within their CRM systems.
To complement the release of Dash Plan options, VirtualPBX is also introducing a VirtualPBX Desktop Softphone Salesforce CRM integration.
With Liquid Content, marketers can assemble content and publish it seamlessly to devices, apps, social channels, and websites.
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