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CRM Across the Wire
Coveo has expanded its ecosystem to scale service delivery of fast growing Salesforce Search applications.
Amdocs CES 9.3 includes new online commerce solution to enable service providers to offer multiplay communications services with digital and hard goods.
Placecast provides a solution to transform mobile data into audiences for mobile ad targeting.
New cloud-based version of GoldMine CRM is now available.
XpressBuy lets consumers purchase directly from ads.
The company comes out of beta to launch an ad management platform.
LiveEngage mobile messaging app helps small businesses stay in touch with customers.
InfoDesk launches Social Media InfoMonitor designed for the C-suite.
ClearSight Case Management and ClearSight Automated Intelligence are the first in Xerox's suite of process automation solutions.
MarketSight adds a new user interface to its data analysis and reporting solution.
Knowledge Quality ensures high-value knowledge creation for customer service.
Salesforce Wave for Big Data is based on the Salesforce Analytics Cloud.
AdmitOne confirms customer attendance at events for location-based marketing.
With the new application, life sciences firms can deliver more personalized customer interactions.
Jacada's latest U.S. patent covers the transition from self-service to agent-assisted interaction.
Businesses can now navigate their most complex accounts with ease.
The deal expand's 8x8's presence in Europe and enhance its contact center capabilities.
Users upload their email lists and Experian returns the results in real time.
Zed Customer Portal provides access to real-time analytics and business information.
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