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CRM Across the Wire
InsideView will sell SAP hybris Commerce as part of its InsideView for Sales sales intelligence platform.
Marlin Equity Partners, a global investment firm, has acquired LiveOps Cloud Platform, a provider of cloud-based contact center technology. (Featured on SmartCustomerService.com.)
Qlik's visual analytics platform enables Veeva CRM Mobile users to transform data into actionable information.
New search tools help charities and marketers find wealthy prospects.
Accelerate for Dynamics CRM lets Microsoft users tap into InsidesSales' neuralytics engine to guide salespeople.
appFigures lets developers share reviews across all major app store sites.
Spark Analytics has unveiled technology enhancements designed to improve the user experience and opportunity identification algorithms.
Searchub.com uses machine learning to personalize shopping recommendations for consumers.
ResponseTek's Listening Lab self-serve product empowers users to create and deploy ad hoc surveys.
The addition of Polish brings the number of languages supported to 21.
Zephyr Illuminiate will power Veeva CRM Suggestions with predictive customer and market insights.
Genband's platform augments SAP customer engagement solutions with advanced real-time communications capabilities.
The upgrades to Oracle Marketing Cloud help companies enhance sales enablement, improve cross-channel orchestration, and demonstrate marketing's impact on business results.
Bob Stutz, corporate vice president in charge of the Microsoft Dynamics CRM product line, has reportedly left the company to take on a role as chief analytics officer at Salesforce.com.
Bright Pattern updated its call center software that extends Zendesk's cloud-based customer service platform with omnichannel cloud contact center capabilities. (Featured on SmartCustomerService.com.)
AZuqua for Customer Success integrates data and workflows from disparate CRM, marketing automation, service, and support applications.
The enhanced platform extends gamification to digital mtivation
The acquisition increases IDI's data fusion capabilities to further help advertisers target the right customers.
Webinar attendee data can now flow into HubSpot for greater business analysis and reporting.
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