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CRM Across the Wire
The integration allows contact center agents to instantly translate customer communications in multiple languages.
BORN Group, Connexus, CrossView, Gorilla Group and Tacit Knowledge offer turnkey hybris Commerce solutions for the SMB market
Upgrades include integrations between customer service and care management to provide single view of all customer interactions.
The deal brings insights from Lithium communities into Dynamcis CRM.
New products help companies monitor and respond to customers across social channels and share insights.
TruConversion brings together heatmaps, surveys, polls, A/B testing, form analytics, and conversion funnels in one product.
The new version of Salience text analytics offers greater contextual understanding
eTrigue has added enhanced content management capabilities to its marketing automation application.
New multi-user capabilities allow for greater sharing of information.
Coveo has expanded its ecosystem to scale service delivery of fast growing Salesforce Search applications.
Amdocs CES 9.3 includes new online commerce solution to enable service providers to offer multiplay communications services with digital and hard goods.
Placecast provides a solution to transform mobile data into audiences for mobile ad targeting.
New cloud-based version of GoldMine CRM is now available.
XpressBuy lets consumers purchase directly from ads.
The company comes out of beta to launch an ad management platform.
LiveEngage mobile messaging app helps small businesses stay in touch with customers.
InfoDesk launches Social Media InfoMonitor designed for the C-suite.
ClearSight Case Management and ClearSight Automated Intelligence are the first in Xerox's suite of process automation solutions.
MarketSight adds a new user interface to its data analysis and reporting solution.
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