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CustomerCount is partnering with Keatext to bring text analytics to its customer feedback management platform.
CRM Across the Wire,
Posted 05 Aug 2016
Zeta Interactive has acquired Acxiom's Impact email services unit.
CRM Across the Wire,
Posted 05 Aug 2016
Lithium delivers more data on influencers for Twitter's Gnip 2.0 with Klout Enrichments.
CRM Across the Wire,
Posted 04 Aug 2016
Click Dialer's new remote coaching, call recording and gradin,g and international dialing simplify outbound sales calls.
CRM Across the Wire,
Posted 04 Aug 2016
Invoca Enterprise helps marketers analyze hundreds of data points in real time to automatically shape the customer experience during the call and in future interactions in any channel.
CRM Across the Wire,
Posted 04 Aug 2016
Gimbal Experiences helps companies create rich mobile customer experiences based on location and proximity
CRM Across the Wire,
Posted 04 Aug 2016
The integration helps marketing teams add digital assets to their email campaigns.
CRM Across the Wire,
Posted 04 Aug 2016
Unmetric now enables social media analysts to benchmark estimated reach and impressions of competitors' Facebook posts against their own.
CRM Across the Wire,
Posted 03 Aug 2016
The Astute Social mobile app enables real-time monitoring and engagement on social media via mobile devices.
CRM Across the Wire,
Posted 03 Aug 2016
Ytel's message360° API provides Zoho CRM customers with multichannel capabilities. (Featured on SmartCustomerService.com.)
CRM Across the Wire,
Posted 01 Aug 2016
SRK drops an Analytics Tab in Salesforce.com to integrate spreadsheets, relational databases, third-party cloud services, network devices, and social media.
CRM Across the Wire,
Posted 01 Aug 2016
Lexalytics' Semantria text analytics platform can now be deployed on Microsoft Azure.
CRM Across the Wire,
Posted 01 Aug 2016
Salesbox CRM joins AppDirect's ecosystem of coud services.
CRM Across the Wire,
Posted 01 Aug 2016
Socious unveils new tools to help association professionals and community managers make more informed decisions about steering and growing their communities.
CRM Across the Wire,
Posted 01 Aug 2016
The integration between noHold and ServiceNow brings together virtual assistants and knowledge bases.
CRM Across the Wire,
Posted 29 Jul 2016
Optimized geo-analytics tool integrates to StratusLIVE for Fundraisers CRM.
CRM Across the Wire,
Posted 29 Jul 2016
The partnership combines real-time in-app insights with post-event communications.
CRM Across the Wire,
Posted 29 Jul 2016
Rocket Fuel Moment Scoring enables more dynamic and personalized programmatic marketing.
CRM Across the Wire,
Posted 29 Jul 2016
The integration of Thankster with Marketo enables marketers to create and deliver handwritten notes.
CRM Across the Wire,
Posted 27 Jul 2016
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