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CRM Across the Wire
New features allow users to manage customer contacts, marketing campaigns, and associated reports.
Speakeasy adds in-call notes, tasks, presentation sharing, meeting sentiment, and caller profiles to conferencing app.
Users can now have easy access to Zoom's video, audio, and screen-sharing capabilities within the Salesforce platform.
Companies can now use video to resolve customer issues.
New capabilities provide greater insights with new reports and dashboards.
New CRM plug-in offers in-context predictive insights.
Intellinote also unveils integration portals for users and developers.
Vision extends the power of the Salesforce Wave analytics platform to provide insight into customer communications from any device.
Marketers can now collect, curate, and publish user-generated content from social networks into any digital experience created with Adobe Experience Manager.
Vision-e's updates to eMapping geolocation app are designed to help increase sales productivity.
TeamSupport's Private Cloud will help companies meet regulatory and hosting requirements.
HubSpot also announced significant sales and marketing platform updates.
Retailers can use Bluecore Live Segments to reshape email marketing programs around automated segmentation and personalization.
The integration provides one platform for social media management and analytics.
Application upgrades include a consolidated knowledgebase, omnichannel capabilities, and added routing functionality.
The partnership will provide consumer goods companies with a single system for trade and marketing operations.
Confirmit's Location and Beacon Triggering lets businesses harness context-rich, in-the-moment feedback.
inContact's customers can now create and track customer experiences through Agent for Salesforce.
Pega Customer Decision Hub adds contextual intelligence to marketing, sales, and service interactions and channels.
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