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CRM Across the Wire
Tech Profiler offers B2B marketers the technology intelligence on more than half a million companies.
AbiliTec provides marketers with a single, current, and accurate view of consumers across channels.
Sparkcentral adds CRM and workforce management connectors, strategic partnerships to help companies run social and mobile customer service. (Featured on SmartCustomerService.com.)
Partnerships enable customers to leverage attributed metrics to optimize media buying for joint customers.
Invoca for Salesforce Marketing Cloud extends call intelligence to include offline customer conversations.
Integration of Visual IVR with Salesforce.com's customer service platform offers users more information access. (Featured on SmartCustomerService.com.)
Acumen Solutions leverages Salesforce.com's cloud, mobile, social, IoT, and data science technologies to accelerate business transformation for retailers.
SplendidCRM's latest update provides greater admin controls, document signing, ZIP code lookup, currerncy conversion, and more.
Marchex And Adobe Media Optimizer deliver real-time insights to search marketers for all keywords.
Kitewheel 2016 helps marketers orchestrate and manage customer journeys.
The new version of Capture provides easier prospect management, data enrichment, and enhanced Salesforce.com integration.
Melissa Data has integrated its Personator ID verification into Microsoft's CRM solution
Sprinklr connects its Experience Cloud to IBM Marketing Cloud and Universal Behavior Exchange.
The acquisition further expands Smartling's translation and localization capabilities.
Updated SutiCRM provides a more holistic view of customers and their interactions.
With Zendesk's integration into Google Play, companies can respond to customer reviews right through Zendesk.
SessionCam's Customer Struggle Score applies machine learning to diagnose and solve Web site conversion problems.
The acquisition of Internal Results solidifies Madison Logic's place as an account-based marketing provider.
Ensighten adds audience and event data to IBM's UBX.
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