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CRM Across the Wire
The integration between Localytics and Apteligent will help marketers understand mobile app usage and issues.
Avaya Workforce Optimization Select is specifically designed for contact centers at midsized companies. (Featured on SmartCustomerService.com.)
Conformit-Affectiva partnership integrates emotion recognition technology into surveys for deeper consumer insights.
The LiveRamp-Facebook integration enables closed-loop measurement by onboarding sales transaction data.
Invoca for Social is a marketing solution to provide phone call insights from Facebook Advertising.
Coveo's self-learning Intelligent Search solutions are now available through Avanade Managed Services.
Merkle's PAM combines CRM analytics with Sonobi's JetStream platform.
The Altitude Xperience is a complete cloud-based contact center solution. (Featured on SmartCustomerService.com.)
DigiCX customer engagement solutions provide a unified approach to balance customer experiences and cost transformation. (Featured on SmartCustomerService.com.)
ZynBit.com is bringing email integration to the App-X's CRM platform for private equity firms.
Companies can now identify and manage high-value customer relationships in social media.
Bullhorn's new products provide gamification, account gap analysis, and automatic updates for customer contact information.
Alteryx's integration with Salesforce.com Wave Analytics speeds access to Salesforce.com data across the Customer Success Platform.
HelioSight provides helps companies conduct exploratory insights and make actionable business decisions based on social intelligence.
The partnership brings BriteVerify's Real-Time Email Validation to Return Path customers.
SALESmanago brings marketing automation to e-commerce and business-to-consumer businesses.
Conversable has released an enterprise SaaS patform for creating, delivering, and managing automated responses on messaging platforms.
Cabinet's new app facilitates a real-time sync between Cabinet SAFE CLOUD and Salesforce.com.
Captricity captures and digitizes data from handwritten forms to unlock additional value for Pegasystems' customers
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