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CRM Across the Wire
.CX lets companies customize their contact center operations. (Featured on SmartCustomerService.com.)
New release enables greater insight into a control over sales processes.
Tridion DX helps companies build customized digital experiences (DX) that shape the customer journey.
High Impact Mailer adds direct mail capabilities to InsideSales.com's Predictive PowerDialer.
Urban Airship's Adaptive Pass Management offers marketers easy personalization and targeted real-time updates for every mobile wallet pass.
The integration brings prescriptive content delivery to Salesforce.
Aviso has aligned three critical sales processes on one platform to improve forecast accuracy and simplify pipeline and deal reviews.
Acxiom and Amex Advance have launched a data-driven offering that combines predictive insights with Acxiom InfoBase to increase marketing effectiveness.
Identity for Agencies enables marketing firms to manage account-based initiatives for their clients.
DataFox's company intelligence now resides natively in Salesforce.com.
The latest updates to SugarCRM's platform enhances collaboration for sales teams.
The Inbox Insight enhancement allows marketers to browse millions of emails by industry and campaign type, including real-world performance data.
Clari expands its partner ecosystem to drive improvements in pipeline visibility and sales execution.
Protagonist's new suite of Narrative Analytics solutions allow companies to quantify and use consumer beliefs.
The integration allows service teams to support customers via text messaging using their existing business numbers. (Featured on SmartCustomerService.com.)
Avaya is on track to emerge from bankruptcy later this year. (Featured on SmartCustomerService.com.)
Zendesk's new products are designed to bring agility, quick integration, and easy deployment to customer relationships. (Featured on SmartCustomerService.com.)
SmarterHQ uses email triggers to help marketers personalize customer interactions through integration to Oracle Marketing Cloud.
The Apteco-artegic partnership yields an integragration between artegic's Elaine Realtime CRM automation technology for digital cross-channel dialogue marketing with Apteco's FastStats Discoverer data analysis software.
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