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CRM Across the Wire
With Narvar's Chatbot for Facebook Messenger and Smart Knowledge Base, retailers can interact with customers during the post-purchase experience.
The myPayrazr IVR solution is now available in three bulk per-minute packages.
Latest release of Stringer customer intelligence technology guides sales reps on whom to target and content to share inside Salesforce.com.
The integration brings DocuSign's e-Signatures into SAP Hybris Cloud for Sales.
Yellowfin's Data Preparation Module will enable organizations to model, profile, clean, shape, enrich, secure, and publish data for reporting and analytics in a single environment.
Microsoft Azure allows Lionbridge to support GeoFluent customer requirements and preferences for data location, providing enhanced enterprise-grade performance and uptime.
The sentiment tracking feature captures and reports on customer reactions to marketing collateral.
The two marketing data companies will rebrand under the name V12 Data.
Wealth Manager is a full-service CRM solution for financial advisors.
The Birst 6 networked analytics platform introduces business user data preparation capabilities.
The master agency will offer its clients Interactive Intelligence's PureCloud Engage.
Glassbox's Digital Experience Performance Analytics (DEPA) solution offers precise measurement of customer experiences in digital channels.
Email Copilot's deliverability monitoring technology will complement Return Path's existing Email Optimization suite.
Research predicts that healthcare CRM solutions will become a $17.4 billion market by 2025.
Jive Contact Center is a cloud-based application designed to increase efficiencies for incoming calls.
Advanced business analytics enable clients to gain insight into structured and unstructured data captured within high-volume business processes as well as statistics related to system performance.
Extole Loyalty & Membership helps retailers reward new customers at signup and advocates post-purchase.
SaleCycle launches email solutions to enable companies to target visitors with automated, personalized emails wherever they are in the buying journey.
Vistar's partnerships with LiveRamp and Acxiom enable new targeting and measurement strategies for out-of-home media.
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