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CRM Across the Wire
Wealth Manager is a full-service CRM solution for financial advisors.
The Birst 6 networked analytics platform introduces business user data preparation capabilities.
The master agency will offer its clients Interactive Intelligence's PureCloud Engage.
Glassbox's Digital Experience Performance Analytics (DEPA) solution offers precise measurement of customer experiences in digital channels.
Email Copilot's deliverability monitoring technology will complement Return Path's existing Email Optimization suite.
Research predicts that healthcare CRM solutions will become a $17.4 billion market by 2025.
Jive Contact Center is a cloud-based application designed to increase efficiencies for incoming calls.
Advanced business analytics enable clients to gain insight into structured and unstructured data captured within high-volume business processes as well as statistics related to system performance.
Extole Loyalty & Membership helps retailers reward new customers at signup and advocates post-purchase.
SaleCycle launches email solutions to enable companies to target visitors with automated, personalized emails wherever they are in the buying journey.
Vistar's partnerships with LiveRamp and Acxiom enable new targeting and measurement strategies for out-of-home media.
Bridg Enhanced CRM for Restaurants combines point-of-sale, email, loyalty, and online ordering data into a unified view.
BlueJeans onSocial enables authentic widespread video collaboration over Facebook Live.
Tenjin enhanced its platform with mobile analytics, attribution and ad network data aggregation for tracking, analyzing, and optimizing app marketing campaigns.
Zoho Desk is a context-aware help desk application.
Xerox's new offerings will help companies improve customer communications and automate transaction processing.
As part of Sprinklr's social media management platform, Little Bird's technology will help companies gain deeper insights into social media users' connections.
The new retail-specific Zappix Visual IVR offering enhances retailers' voice IVR. (Featured on SmartCustomerService.com.)
Social Media Analysis taps into Experian's data services and SpotRight's social media intelligence to help companies understand audiences.
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