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CRM Across the Wire
Sundown AI enhances the mobile users' experience through a new voice-powered app integration with Magento. (Featured on SpeechTechMag.com.)
The combined solution will add video feedback collection and analysis to Confirmit's Horizons platform.
Expandable Teaser Ads entice consumers with teasers that animate above content and expand when initiated.
MarketsandMarkets predicts the cloud contact center market will grow at a compound annual rate of 23.6 percent through 2021. (Featured on SmartCustomerService.com.)
NewVoiceMedia's Winter '17 release offers many new features and a simpler user interface. (Featured on SmartCustomerService.com.)
Yellowfin 7.3 will deliver advanced data visualization features.
The integration brings together CRM and risk analysis platforms for financial advisors.
With MobileDeck, customers can be notified when companies add content to their mobile apps.
Haptic Ad Service enables companies to add touch effects to mobile video ads.
Neustar Fraud Detection provides a single view of identity for risk, fraud, compliance, and customer acquisition. (Featured on SmartCustomerService.com.)
New customer experience management solutions help insurers meet members' increasing expectations. (Featured on SmartCustomerService.com.)
Semantria for Excel 5.0 blends quantitative and qualitative data to speed actionable insights for market researchers.
Product enhancements increase ease of use, data visualizations, and CRM integrations.
Alight's latest addition to Channel Mix helps marketers manage their data.
The combination of IBM Watson's cognitive computing and Fluid's XPS will enable businesses to personalize the digital consumer experience.
Watson Virtual Agent allows businesses to build and deploy conversational agents. (Featured on SmartCustomerService.com.)
Bedrock Data has provided ConnectWise users with REST-based connectors for marketing automation, CRM, and e-commerce integrations.
New partnership enables Datorama customers to measure campaign performance across LiveRamp's 400 partners.
Conversational is expanding its virtual assistant service with more features and plan options
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