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CRM Across the Wire
Commerce360 helps marketers increase conversion rates through integration with Oracle Marketing Cloud.
Sojourn's data extraction and integration application for Oracle Marketing Cloud helps marketers perform advanced analytics and integrations.
The GeoFluent translation tool is now integrated with Salesforce.com's Service Cloud and Live Agent. (Featured on SmartCustomerService.com.)
Sitecore's latest version of Sitecore Commerce includes greater connectivity between content management and e-commerce.
Kochava Alerting tracks and notifies users of campaign metrics or data anomalies in real time.
FollowAnalytics leverages machine learning and predictive intelligence with new mobile campaign optimization suite and enhanced engagement tools.
The combined solution enables retailers and manufacturers to blend shopping aalytics, unify data, and gain an enhanced view of consumers.
The acquisition of Persio extends Clutch's mobile marketing capabilities.
The integration between ConvergeHub and RingCentral enables small businesses to communicate with customers from within the CRM.
Retail Guest Analytics provides brick-and-mortar stores with detailed information about shoppers and tools to track their movements.
Through its acquisition of Avention, Dun & Bradstreet has expanded its offerings in the B2B sales acceleration market.
Retail consulting firm Boston Retail Partners has paired with cross-channel campaign management platform company QuickPivot.
ViewedIt enables sales and customer support teams to record personalized videos and add them to their email conversations.
VHT's ntegration with Genesys' suite of solutions lets customers request a call back when the contact center is busy. (Featured on SmartCustomerService.com.)
CrowdCare's first U.S. patent covers customer care technology that configures software on electronic devices.
Updates allow marketers to engage consumers with the most relevant messaging during critical life transition periods.
Longwood's RevBase mobile-enabled B2B e-commerce solution targets users on smartphones and tablets.
Verint's Mobile Work View extends common work activity for contact center agents from the desktop to the smartphone. (Featured on SmartCustomerService.com.)
The partnership brings customer information and knowledge to sales, marketing and support agents in real time.
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