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CRM Across the Wire
Falcon.io's new Instagram analytics will enable users to enhance their content strategy through customizable reports.
Qualtrics iQ brings predictive intelligence and statistical analysis to the customer experience design process.
X2CRM V6.9 introduces Amazon AWS and Google Cloud deployment options and mobile enhancements.
Five new features round out the latest version of Foresee's CX Suite. (Featured on SmartCustomerService.com.)
DialogTech's new marketing dashboards for phone call analytics also incorporate data from Google Analytics, AdWords, Bing, Facebook, and Twitter.
Swrve Premium Analytics delivers new levels of mobile insight for marketers.
Paytronix' latest loyalty solution lets convenience store customers choose their own loyalty rewards.
Rocket Fuel now offers self-service Dynamic Creative to help marketers build dynamic campaigns.
Five9 has moved its contact center-as-a-service to Microsoft's AppSource marketplace. (Featured on SmartCustomerService.com.)
NewsCred Content Marketing Maturity Index helps marketers assess their content marketing and take action.
Zenylitics will incorporate CallMiner Eureka speech analytics with its extensive contact center and speech analytics products into a full-service quality assurance offering. (Featured on SmartCustomerService.com.)
TechTarget adds Oracle Eloqua, Salesforce Pardot, Hubspot, and Integrate to its marketing automation integration partners list.
The acquisition positions Freshworks to help businesses build and deploy bots.
Marketers can now access Kinetic Reveal data via LiveRamp IdentityLink on more than 500 platforms.
LookBookHQ Explore allows B2B marketers to aggregate and deliver more relevant content per click at scale.
Marchex Audience Targeting uses call data to identify high-intent audiences for custom retargeting campaigns.
SmartSoft's Email Verification REST API ensures the accuracy of all collected email addresses.
Campaign Monitor Insights provides a detailed view into email marketing performance, growth, and engagement.
LiveRamp IdentityLink for Publishers expands access to people-based marketing.
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