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Watson Virtual Agent allows businesses to build and deploy conversational agents. (Featured on SmartCustomerService.com.)
CRM Across the Wire,
Posted 27 Oct 2016
Brainshark and Highspot integrate their solutions for sales enablement.
CRM Across the Wire,
Posted 26 Oct 2016
IBM brings its cognitive computing platform to the marketing arena.
CRM Across the Wire,
Posted 26 Oct 2016
SG Analytics and NetBase team up to deliver enhanced consumer insights to companies.
CRM Across the Wire,
Posted 26 Oct 2016
Evergage for Mobile Apps now supports Android and in-app messaging to advance real-time marketing personalization.
CRM Across the Wire,
Posted 26 Oct 2016
Altitude has partnered with HigherGround to develop a complete recording solution for contact centers. (Featured on SmartCustomerService.com.)
CRM Across the Wire,
Posted 25 Oct 2016
TeleVoice's TelePath solution gives agents more information about callers prior to answering the phone. (Featured on SmartCustomerService.com.)
CRM Across the Wire,
Posted 25 Oct 2016
Socure has redesigned its ID+ digital identity dashboard service.
CRM Across the Wire,
Posted 25 Oct 2016
With AdEspresso, Kenshoo, Nanigans, Adaptly, Mediative, and Popimedia Hootsuite now helps companies connect and engage with customers on paid, owned, earned, and shared social channels.
CRM Across the Wire,
Posted 25 Oct 2016
Maximizer CRM 2017 allows companies to manage the entire lifecycle of customer engagement, from acquisition through retention and expansion.
CRM Across the Wire,
Posted 25 Oct 2016
Visual IQ expands its reach in global attribution and customer journey analytics.
CRM Across the Wire,
Posted 25 Oct 2016
The partnership is based on ScoreData's dynamic machine learning platform ScoreFast and GlobalLogic services.
CRM Across the Wire,
Posted 25 Oct 2016
ReviewNavigator combines EZ Response single-dashboard response to all major review sites with ResponseScribe for custom responses.
CRM Across the Wire,
Posted 25 Oct 2016
The integration with Dynamics CRM expands Infer's open ecosystem with more than a dozen pre-built connectors.
CRM Across the Wire,
Posted 20 Oct 2016
Campaign Monitor for Microsoft Dynamics enables marketers to create personalized email marketing campaigns and trigger automated customer journeys from Microsoft Dynamics CRM.
CRM Across the Wire,
Posted 20 Oct 2016
Invoca Voice Marketing Cloud enables marketers to use voice conversations to shape individual customer experiences.
CRM Across the Wire,
Posted 20 Oct 2016
Wipro adds to its cloud transformation capabilities with the Appirio acquisition.
CRM Across the Wire,
Posted 20 Oct 2016
The partnership will bring even more sales insights to mutual customers.
CRM Across the Wire,
Posted 19 Oct 2016
New integration helps companies streamline operation efficiency, increase up-sell opportunities, and improve customer satisfaction. (Featured on SmartCustomerService.com.)
CRM Across the Wire,
Posted 18 Oct 2016
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