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CRM Across the Wire
Nikaza Context Hub brings mobile user intent signals and associated data to digital advertising.
Temkin Ratings are now available in the MaritzCX Customer Experience Platform.
New integration enables call centers and marketing departments to share valuable insights. (Featured on SmartCustomerService.com.)
A comprehensive industry solution lets retail banks collect and act on customer feedback. (Featured on SpeechTechMag.com.)
GoBiggi enhances the analytics feature to boost promotion and search engine rankings for SMBs.
Commerce360 helps marketers increase conversion rates through integration with Oracle Marketing Cloud.
Sojourn's data extraction and integration application for Oracle Marketing Cloud helps marketers perform advanced analytics and integrations.
The GeoFluent translation tool is now integrated with Salesforce.com's Service Cloud and Live Agent. (Featured on SmartCustomerService.com.)
Sitecore's latest version of Sitecore Commerce includes greater connectivity between content management and e-commerce.
Kochava Alerting tracks and notifies users of campaign metrics or data anomalies in real time.
FollowAnalytics leverages machine learning and predictive intelligence with new mobile campaign optimization suite and enhanced engagement tools.
The combined solution enables retailers and manufacturers to blend shopping aalytics, unify data, and gain an enhanced view of consumers.
The acquisition of Persio extends Clutch's mobile marketing capabilities.
The integration between ConvergeHub and RingCentral enables small businesses to communicate with customers from within the CRM.
Retail Guest Analytics provides brick-and-mortar stores with detailed information about shoppers and tools to track their movements.
Through its acquisition of Avention, Dun & Bradstreet has expanded its offerings in the B2B sales acceleration market.
Retail consulting firm Boston Retail Partners has paired with cross-channel campaign management platform company QuickPivot.
ViewedIt enables sales and customer support teams to record personalized videos and add them to their email conversations.
VHT's ntegration with Genesys' suite of solutions lets customers request a call back when the contact center is busy. (Featured on SmartCustomerService.com.)
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