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CRM Across the Wire
Offerpop Inspiration activates the creativity and passion of Pinterest audiences to create curated boards.
Jabra's new BIZ 2300 headsets offer improved speech recognition, durability and comfort for contact center environments. (Originally appeared on SpeechTechMag.com.)
The latest version of 8x8's Virtual Contact Center (VCC) adds increased mobility and security.
A partnership between Attivio and Quant5 has yielded a cloud-based predictive customer analytics solution.
Now Salesforce users can see results of Timba Surveys right from their inboxes.
The HomeFrontCRM product is designed exclusively for the home-builder's market.
WhatCounts Winter 2014 release also includes a new interface with tools to build relaztional tables and create segmentation rules.
Tracx plans to expand its social media monitoring to many more sites around the world in 2014.
Integration between SAP and eGain Knowledge lets users search eGain's knowledgebase from within their SAP CRM systems.
Updates to the Revelation / Next mobile and Web research platform include a new interface and improved workflows.
New integrations with Microsoft apps lets sales personnel better manage contacts, calendars, and to-do lists.
The Netmining Dynamic Insights reporting dashboard lets marketers see how campaigns are doing from any device.
With dynamic lists, salespeople can create a search once and reuse it to get updated information.
By mining the social Web, Leadspace helps marketers and sales teams more accurately predict which companies are likely to buy.
Version 6 of Vtiger Open-Source CRM features new user interfaces and developer tools.
A partnership between IBM and OpinionLab has led to OpinionLab Customer Feedback App for IBM Commerce Composer for WebSphere Commerce
The aim of using Salesforce's Service Cloud is to improve customer service and support. (Featured on SmartCustomerService.com).
The integration of Clutch Platform via RetailNext Personalization API enables retailers to deliver real-time, in-store offers to loyal customers.
Key features of Starmount Connect and Engage 3.0 include clienteling and integration to leading solutions for omnichannel commerce.
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