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CRM Across the Wire
Swiftpage has invited small business owners to sign up at cloud.act.com and join in final testing of its new online contact and interaction management service.
New multichannel capabilities added to Vocalcom's Effortless Contact Center solution.
Latest release of Message Studio enables marketers to leverage offline or online channel for analysis, targeting, and engagement.
Professionally recorded voice prompts and audio files will be bundled in Genesys Voice Platform. (Featured on SpeechTechMag.com.)
The move makes NetSuite's CRM and other business applications available to nonprofits worldwide.
Bpm'online introduces Enterprise Social Network in the release of bpm'online CRM 7.3.
Data Health Scorecard and AddressFinder help small and growing nonprofits harness the power of data.
nBA's Pulse social intelligence software monitors social conversations in real rime.
InvisibleCRM's latest version brings integration with Microsoft productivity software.
Zendesk Insights lets companies measure the effectiveness of their customer support, benchmark themselves against industry peers, and better understand their customers.
Moxie's mobile-optimized Web Self-Service provides relevant information throughout the customer journey and across devices.
The patented technology separates media infrastructure from the application functionality of contact center software.
RightAnswers' latest version of SmartService simplifies knowledge creation, use, and maintenance.
Predictive marketing platform helps retail marketers ensure accurate data on millions of customers.
Oracle to offer co-browsing as a integral part of its Service Cloud.
VeeStudio SDK and VeeAssist are designed for mobile apps and phone-based call centers.
New integration with Google's Gmail tracks email views and file shares.
Users can now turn to Cirrus to report on email opens and Salesforce.com events.
The partnership between Constant Contact and Xero empowers users to turn accounting data into targeted marketing campaigns.
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