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New Describe Targets function provides marketers with easier, faster access to essential information about consumers.
Customers can now share photos and audio feedback with businesses over their mobile devices.
Service promises reduced overhead costs, technicalities in implementation.
The company introduces collaboration solutions to improve care coordination, patient interaction, and remote/home-based patient care.
SAS acquisition brings advanced analytics to the digital advertising industry.
The union will allow enterprises to drive real-time personalization and improve their digital measurement strategy.
InfoTech Marketing releases a new service providing complete customer data analysis.
New research identifies the brand marketing practices that inspire vs. those that irritate.
Virtual agents become a first point of entry for online marketing, sales, and support from multiple access points, including social media.
Study finds multichannel sales a key influencer in planned strategies.
The All-In-One Marketing Platform brings customer rewards cards into the digital age with a mobile solution.
New deals are forged with Badgeville and Simply Measured.
The company's new focus includes product enhancements that center around mobility, hosted offerings, analytics, and databases.
New relationship bolsters financial institutions' product offerings with social media and customer feedback data.
New offering gives a centralized view of all competitive digital channel deployments with ready-to-use insights and analytics.
The recommendations engine "learns" how to distinguish between gifts and other purchases.
The partnership brings together live chat, social community platform, and knowledge base technologies.
Integrations provide contact center managers centralized administration, better security, and the ability to reduce costs.
Personalization and consistency are factors in multitouch point support experience.
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