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Innovations in mobile device-level email engagement reporting, geo-targeting, and other SMS marketing functionality round out the offerings.
CRM Featured Articles,
Posted 06 Jun 2013
SAP co-CEO says move "asserts our will in the CRM marketplace."
CRM Featured Articles,
Posted 05 Jun 2013
Solution unifies social media and paid campaign data in real time.
CRM Featured Articles,
Posted 05 Jun 2013
The new release includes greater functionality around collaboration, usability, and data visualiztion.
CRM Featured Articles,
Posted 05 Jun 2013
The pairing brings gamification to workforce optimization solutions.
CRM Featured Articles,
Posted 05 Jun 2013
Advanced solution lets marketers securely process phone orders.
CRM Featured Articles,
Posted 05 Jun 2013
This latest version brings the Syntellect and Envox products under the Enghouse name.
CRM Featured Articles,
Posted 05 Jun 2013
Company wants to offer a "consumer, Web-grade" analytical experience.
CRM Featured Articles,
Posted 04 Jun 2013
GreenRope users can now predict which contacts in their CRM system are most likely to purchase.
CRM Featured Articles,
Posted 04 Jun 2013
The $2.5 billion deal will power cross-channel marketing attribution.
CRM Featured Articles,
Posted 04 Jun 2013
Connector extracts more insights from ERP transactions.
CRM Featured Articles,
Posted 03 Jun 2013
New study suggests CRM vendors should take notice.
CRM Featured Articles,
Posted 03 Jun 2013
Avaya Outbound Contact Express provides a pre-integrated solution for proactive customer experience management.
CRM Featured Articles,
Posted 03 Jun 2013
The application delivers a unified view of customer behavior across devices.
CRM Featured Articles,
Posted 03 Jun 2013
The company will enhance its iService customer interaction suite with a live chat function.
CRM Featured Articles,
Posted 03 Jun 2013
Confirmit CustomerSat 12.2 lets users drive strategic action based on improved capture, enrichment and analysis of the customer voice.
CRM Featured Articles,
Posted 31 May 2013
The Dialog Suite lets companies improve interactions with customers.
CRM Featured Articles,
Posted 31 May 2013
Graphite3 links social identity with product interest.
CRM Featured Articles,
Posted 31 May 2013
Widens scope of Salesforce platform to drive enterprise mobility.
CRM Featured Articles,
Posted 30 May 2013
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