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Social Media Fingerprint provides consumers and businesses with insight into social media identities.
CRM Featured Articles,
Posted 06 Nov 2013
The Recurring Revenue Solution Accelerator delivers actionable analysis to help subscription-based businesses drive renewals, reduce churn, and grow new revenue.
CRM Featured Articles,
Posted 06 Nov 2013
Gainsight unlocks the power of customer data in the $500 billion subscription economy.
CRM Featured Articles,
Posted 06 Nov 2013
Momentum Mobile to connect enterprise applications and mobile devices with secure, on-premises cross-channel messaging solution for email, text, and mobile push for apps.
CRM Featured Articles,
Posted 06 Nov 2013
The newest version of Nimble's social relationship platform offers Nimble Contact Widget in Gmail and Outlook.
CRM Featured Articles,
Posted 05 Nov 2013
The acquisition expands Amdocs' customer experience portfolio into the network domain to manage customer experiences across both networks and IT. (Featured on SmartCustomerService.com.
CRM Featured Articles,
Posted 05 Nov 2013
Companies can now accelerate sales opportunities through the Salesforce Sales Cloud integration.
CRM Featured Articles,
Posted 04 Nov 2013
Enhancements offer global marketing teams greater precision and seamless multinational campaign execution and business intelligence reporting.
CRM Featured Articles,
Posted 04 Nov 2013
The partnership between SmartFocus, Scribe, and Microsoft enables greater marketing personalization.
CRM Featured Articles,
Posted 04 Nov 2013
Activity prioritization feature is designed for high-velocity sales teams.
CRM Featured Articles,
Posted 04 Nov 2013
SDL evaluates customer experiences on preferred media, shopping times, and buying behaviors.
CRM Featured Articles,
Posted 04 Nov 2013
New Nimble Contacts widget for HootSuite enables business teams to access customer and prospect data right from within the social media monitoring app.
CRM Featured Articles,
Posted 01 Nov 2013
The integration enables HiveSocial for Customer Service community conversations to be escalated into Salesforce Service Cloud.
CRM Featured Articles,
Posted 01 Nov 2013
When one channel fails, the onus of delivering a good customer experience can fall on call centers, but can they deliver? (Featured on SmartCustomerService.com.)
CRM Featured Articles,
Posted 01 Nov 2013
Report recommends connecting enterprise social networks with online communities for more bidirectional feedback.
CRM Featured Articles,
Posted 01 Nov 2013
Companies can customize app offerings for employees with the new Salesforce Private AppExchange cloud platform.
CRM Featured Articles,
Posted 31 Oct 2013
Multichannel customer experience analytics in ForeSee cx360 provide visibility and benchmarking across touch points.
CRM Featured Articles,
Posted 31 Oct 2013
Channel and Trade Audit enables consumer goods companies to anticipate evolving market trends and drive growth.
CRM Featured Articles,
Posted 31 Oct 2013
Marketing automation integration within IntelliConnection Enterprise bridges the gap between lead generation and closed sales.
CRM Featured Articles,
Posted 31 Oct 2013
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