Knowlagent's patented intraday management technology transforms idle time into productive time for contact center agents.
CRM Featured News,
Posted 26 Nov 2012
A new study by Northwestern University's business school found that consumers are not driven to buy online by price alone.
CRM Featured News,
Posted 23 Nov 2012
The joint venture seeks to enable consumer goods organizations to improve marketing performance.
CRM Featured News,
Posted 23 Nov 2012
A partnership with the Rubicon Project lets advertisers buy content through advanced audience targeting.
CRM Featured News,
Posted 21 Nov 2012
What the software company's write-down could mean for customers, solutions.
CRM Featured News,
Posted 20 Nov 2012
Company calls release most "comprehensive" since InQuira acquisition.
CRM Featured News,
Posted 20 Nov 2012
E-commerce site will include apps for process templates, custom reports, and more.
CRM Featured News,
Posted 19 Nov 2012
An IBM study finds that more than three quarters of business leaders are struggling to incorporate social media into their daily work lives.
CRM Featured News,
Posted 16 Nov 2012
Includes partnerships with GoodData, SaaSOptics, and ScoutAnalytics.
CRM Featured News,
Posted 15 Nov 2012
Multichannel customer communications platform enables organizations to mitigate risks and meet compliance requirements.
CRM Featured News,
Posted 15 Nov 2012
Alliance will drive customer service support for e-commerce sites.
CRM Featured News,
Posted 15 Nov 2012
New features let marketers target users by gender, age, relationship status, education, and more.
CRM Featured News,
Posted 14 Nov 2012
The new ecosystem already includes 65 marketing technology partner apps.
CRM Featured News,
Posted 14 Nov 2012
The solution combines uniquely packaged customer service best practices with Genesys 8 software.
CRM Featured News,
Posted 14 Nov 2012
Partnership leverages Klipfolio's Web-based dashboard with Insights from Flat Creek's business intelligence expertise to meet the data challenges facing today's enterprises.
CRM Featured News,
Posted 14 Nov 2012
Tool helps companies visualize social, online sales metrics.
CRM Featured News,
Posted 13 Nov 2012
New app lets SMBs create mobile-friendly sites in minutes.
CRM Featured News,
Posted 13 Nov 2012
SAP 360 Customer solution leverages in-memory computing, cloud, mobility, and collaboration tools.
CRM Featured News,
Posted 13 Nov 2012
Announces enterprise-class CRM functionality will be available freely as part of Open Source CRM.
CRM Featured News,
Posted 13 Nov 2012
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