|
New retail execution option in SAP Cloud for Sales helps consumer products companies win at the store shelf.
CRM Featured Articles,
Posted 28 Oct 2013
Pinterest's new partnership with Getty Images could open doors for advertisers.
CRM Featured Articles,
Posted 28 Oct 2013
The expanded practice includes contact center and unified communications platforms from Cisco, Avaya, Salesforce.com, and Genesys.
CRM Featured Articles,
Posted 28 Oct 2013
Once you've gotten reluctant customers to call into the contact center, how do you convince them to stay with the company?
CRM Featured Articles,
Posted 25 Oct 2013
Clean Web interface replaces emailed decks.
CRM Featured Articles,
Posted 25 Oct 2013
Six in ten consumers see an improvement in personal communications from businesses.
CRM Featured Articles,
Posted 25 Oct 2013
Day two speakers deliver lessons on leadership and provide insight on millennials in the workforce.
CRM Featured Articles,
Posted 25 Oct 2013
Five9's acquisition of SoCoCare strengthens its position in social and mobile customer care.
CRM Featured Articles,
Posted 24 Oct 2013
Interactive Intelligence's partnership with OrgSpan leads to a social customer service and enhanced directory offering.
CRM Featured Articles,
Posted 23 Oct 2013
Ellucian Enterprise CRM offers recruiting and student advancement tools for colleges and universities.
CRM Featured Articles,
Posted 23 Oct 2013
On the first day of SAS's Premiere Business Leadership Series, SAS CEO Jim Goodnight talks up the company's support of education.
CRM Featured Articles,
Posted 23 Oct 2013
OpenSpan Activity Intelligence captures worker activity and transaction insight in customer-facing business units.
CRM Featured Articles,
Posted 23 Oct 2013
Medallia Mobile 2 offers many new features to foster customer engagement across an organization.
CRM Featured Articles,
Posted 23 Oct 2013
JiveX offers Facebook, Twitter, and Marketo integrations, gamification, and community analytics.
CRM Featured Articles,
Posted 23 Oct 2013
New dashboards, a new interface, and expanded social hashtag search round out the SmartFocus enhancements.
CRM Featured Articles,
Posted 23 Oct 2013
ZCC 7.0 offers a new interface, campaign tools, and redundancy options.
CRM Featured Articles,
Posted 23 Oct 2013
SAP Multichannel Foundation for Utilities uses a multichannel, self-service approach for communicating with customers.
CRM Featured Articles,
Posted 22 Oct 2013
The latest version of the HP Qfiniti contact center management solution offers expanded integration with the HP Intelligent Data Operating Layer (IDOL).
CRM Featured Articles,
Posted 22 Oct 2013
The MicroStrategy Analytics Platform delivers self-service analytics coupled with enterprise-grade business intelligence.
CRM Featured Articles,
Posted 22 Oct 2013
|