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CRM Featured Articles,
Posted 01 Jan 2004
Surebridge has released SureHost Managed Anti-Spam service; Genesis Global Technologies has released Advantage on Demand; Accenture and Acxiom> have joined together to help clients make better use of customer information to improve business results; and more.
CRM Featured Articles,
Posted 31 Dec 2003
In a filing with the Securities and Exchange Commission Oracle said that it signed the agreement with ABN Amro Bank NV, Credit Suisse First Boston, and other syndicated lenders for the credit line.
CRM Featured Articles,
Posted 30 Dec 2003
Many businesses are relying on BPM applications to help them comply with the Sarbanes-Oxley Act of 2002 (SOX).
CRM Featured Articles,
Posted 29 Dec 2003
At the end of the year several companies announced key mergers and acquisitions, which these firms hope will better position them for growth in 2004.
CRM Featured Articles,
Posted 29 Dec 2003
Industry pundit Barton Goldenberg, president and founder of CRM consultancy firm ISM, predicts a lot of positive momentum on the horizon for the industry.
CRM Featured Articles,
Posted 24 Dec 2003
This acquisition brings a number of strategic benefits worldwide, including an entry into Asia with a strong position in Singapore.
CRM Featured Articles,
Posted 23 Dec 2003
The report focuses on whether a hosted-CRM solution is tenable for companies.
CRM Featured Articles,
Posted 23 Dec 2003
A single IBM mainframe compared with an Oracle grid built with inexpensive Intel-based blades will, according to Oracle CEO Larry Ellison, result in a 30-to-1 cost savings for customers.
CRM Featured Articles,
Posted 22 Dec 2003
Six common mistaken beliefs are widespread among sales leaders--each of these common misconceptions undermines a successful sales group.
CRM Featured Articles,
Posted 22 Dec 2003
Oracle saw a 15 percent rise in earnings to $617 million for its second quarter ended November 30; the Help Desk Institute recently released its HDI 2003 Salary Survey; and Witness Systems has added a new business optimization consulting offering to its newly branded Witness Consulting Network.
CRM Featured Articles,
Posted 19 Dec 2003
According to a recent "Delivery Trends Report" from EmailLabs, Tuesday is the best day to send an email campaign, with Wednesday being the top day for recipients to open emails.
CRM Featured Articles,
Posted 18 Dec 2003
Morgan Stanley will act as sole book runner for the offering, and comanagers will be Deutsche Bank Securities, UBS Securities, Wachovia Capital Markets, and William Blair.
CRM Featured Articles,
Posted 18 Dec 2003
Best Software this week announced enhancements to Dynalink for SalesLogix; FrontRange Solutions announced the availability of HEAT Plus Knowledge 8.0 and HEAT Asset Tracker 8.0; and RightNow Technologies and LiquidMatrix have forged a partnership to provide best-of-breed customer service solutions and best practices to universities and colleges.
CRM Featured Articles,
Posted 17 Dec 2003
Forrester Research this week released "Marketing to America's Ethnic Minorities," a Consumer Technographics report that identifies key differences in technology adoption, media consumption, and receptiveness to marketing among Asians, blacks, English-speaking Hispanics, and whites.
CRM Featured Articles,
Posted 17 Dec 2003
According to a weekly poll of IT decision-makers in small, midsize, and large public and private organizations, U.S. enterprises continued to spend below their budgeted levels.
CRM Featured Articles,
Posted 16 Dec 2003
It positions KANA customers to capitalize on the growing BPO trend, enabling companies to benefit from low-cost labor available in offshore regions like India and the Philippines. Email responses can be conducted offshore and managed in the United States, using KANA IQ to look for customer-specific information.
CRM Featured Articles,
Posted 16 Dec 2003
Today PeopleSoft is announcing the first major series of integrations between PeopleSoft 8 and JD Edwards suites.
CRM Featured Articles,
Posted 15 Dec 2003
Business Objects says it will issue approximately 26.8 million ordinary shares and will pay approximately $307.6 million in cash to former Crystal Decisions stockholders.
CRM Featured Articles,
Posted 15 Dec 2003
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