Logo
BodyBGTop
CRM Featured News
CTT Portugal adopts edocs software for its online service platform; Onyx and WebSideStory announce preliminary quarterly results; FrontRange signs a Tivoli business partner; and more.
Optimizing relationships with business units, other corporate groups, and customers is key to top firms' supply chain management.
SBC and Hewlett-Packard team up to improve IT; Antepo and Jive Software announce a partnership to improve instant messaging; SAP and Microsoft announce the availability of Portal Development Kit for Microsoft; and more.
The contact center platform developer will work to expand support for Redmond's upcoming Istanbul client.
The latest product upgrades enable the CRM software giant to better serve the SMB market.
Nextance hires KANA board member as CFO; SAP announces strong U.S. license growth; ResponseTek signs large Canadian credit union; and more.
More than half of customers are not satisfied with the service from their carrier; providers are looking at a less-competitive space due to recent mergers.
IBM acquires SRD; Aberdeen examines best-in-class companies; Software On Sailboats announces a product upgrade; and more.
Oracle seals the PeopleSoft deal; FreeCRM.com's customer base rises; Acxiom acquires SmartDM; and more.
Two thirds of SMBs say they have positive ROI, although only 30 percent of them say they now measure it.
Research and Markets unveils a report on CRM in the financial services industry; Firstlogic integrates with Siebel; pulver.Communicator connects to Skype; and more.
A good online customer experience can have extended word-of-mouth benefits; slow response times jeopardize millions in potential revenue gains.
The number of consumers who use online self-service is high, but satisfaction continues to lag.
Amdocs announces an agreement with R.H. Donnelley; TotalView gains a new customer; Pegasystems and Oracle replace senior management; and more.
Online holiday sales climb dramatically; Autobytel and ChannelNet expand their technology partnership; TechTeam Global makes another government services acquisition; and more.
Consumers have high expectations of customer service, but aren't willing to pay for it.
Oracle continues to fire PeopleSoft executives; Open Solutions restructures its board of directors; and more.
The company uses Coremetrics to determine which online marketing initiatives are bringing in ROI, and which are not showing results.
A new report highlights the unique role telecommuting agents play in the rapidly changing call center workforce.
Pages: << Prev  1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343 344 345 346 347 348 349 350 351 352 353 354 355 356 357 358 359 360 361 362 363 364 365 366 367 368 369   Next >>
 
Search
Popular Articles
 

BodyBGRight
Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us