Single-tenant architecture for the on-demand world gets a powerful enterprise advocate in a new edition of Oracle's Siebel.
CRM Featured Articles,
Posted 20 Feb 2008
In the research firm's annual look at the consolidation-ridden corporate performance management space, Oracle's Hyperion acquisition was the only one that made the cut -- literally.
CRM Featured Articles,
Posted 19 Feb 2008
A recent spate of releases continues to expand the marketplace for mobile CRM, even as mobile stalwart BlackBerry suffers yet another nationwide service interruption.
CRM Featured Articles,
Posted 19 Feb 2008
Looking at the network-technology vendors specializing in serving up the technology of others, Gartner gives glowing marks to just two out of 13.
CRM Featured Articles,
Posted 18 Feb 2008
With its Entrepreneur edition, Maximizer Software targets the sole proprietor -- and the midsize business that proprietor may become.
CRM Featured Articles,
Posted 15 Feb 2008
Former pure-play business process management (BPM) providers lead the market, now that they've grown into full-suite offerings.
CRM Featured Articles,
Posted 15 Feb 2008
Loyalty Lab's newest release links email to myriad activities -- and makes messaging relevant for social networks.
CRM Featured Articles,
Posted 14 Feb 2008
New research shows about two-thirds of businesses are using the latest tools, but there are questions over the extent of penetration.
CRM Featured Articles,
Posted 14 Feb 2008
A new study concludes vendors must tap into the midmarket to prevent a potential stagnation in market growth.
CRM Featured Articles,
Posted 13 Feb 2008
With talk of a recession forcing businesses to trim budgets, one expert advises a focus on "quick, inexpensive successes."
CRM Featured Articles,
Posted 12 Feb 2008
Magic Quadrant '08: The research firm's assessment of the business intelligence sector shows the two vendors joining SAS Institute, Oracle, Cognos, and Business Objects in the top segment.
CRM Featured Articles,
Posted 12 Feb 2008
The "software-as-a-service" industry takes yet another big step toward the mainstream with a new release from Web-content management vendor Clickability that relies on a series of technologies delivered "as a service."
CRM Featured Articles,
Posted 11 Feb 2008
The popular software-as-a-service CRM company delivers its 25th release -- Spring '08 -- adding collaboration and content features amidst rumors of ownership-shopping.
CRM Featured Articles,
Posted 11 Feb 2008
SugarCon '08: The open-source CRM provider gets a new batch of venture-cap cash, and announces a new mobile offering for BlackBerry and other smartphone users.
CRM Featured Articles,
Posted 08 Feb 2008
The vendor believes consulting on business processes, not solely on software implementation, is the key to unlocking a valuable customer experience.
CRM Featured Articles,
Posted 07 Feb 2008
Research from one of CRM magazine's Influential Leaders shows that adoption of core ideas and approaches isn't where it should be.
CRM Featured Articles,
Posted 07 Feb 2008
The expanded partnership between eVergance and Jive Software underscores a growing need to provide tools enabling online consumer forums.
CRM Featured Articles,
Posted 06 Feb 2008
Experts agree that the need for mobile technology support is out of proportion to smaller companies' level of adoption; even consumer solutions can help bridge the gap.
CRM Featured Articles,
Posted 06 Feb 2008
Industry heavyweight Ron Verni lands at a field service management company, with a mandate to create growth.
CRM Featured Articles,
Posted 05 Feb 2008
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