The DM Days conference takes a deep look into the best and worst ways to develop marketing strategies in the digital world.
CRM Featured News,
Posted 21 Jun 2006
Pricing decision-makers don't understand the profit-and-loss impact of their choices, according to a BPM Forum study.
CRM Featured News,
Posted 20 Jun 2006
Perseus Development and WebSurveyor are bought and will be merged to create a surveying "suite" solution; one analyst says to expect more acquisitions within this market.
CRM Featured News,
Posted 20 Jun 2006
Wireless consumers are poised to up adoption of OTA music services by end of the decade; drivers include broadband deployment and music-enabled handset penetration.
CRM Featured News,
Posted 19 Jun 2006
Among the country's SMBs, hosted apps buys will grow by 23 percent in 2006, thanks in large part to SaaS-based CRM.
CRM Featured News,
Posted 19 Jun 2006
Small companies lead the growing trend of word of mouth marketing, according to Jupiter Research.
CRM Featured News,
Posted 16 Jun 2006
The company releases a wireless SFA product based on new smart-client technology, not a Web browser, and upgrades its hosted suite.
CRM Featured News,
Posted 15 Jun 2006
Broadcasters need new approaches to content delivery as media territories transform, a recent study finds.
CRM Featured News,
Posted 15 Jun 2006
The software giant acquires Telephony@Work for its IP-based technology, a move that might represent a shift within the call center industry, according to one analyst.
CRM Featured News,
Posted 14 Jun 2006
Worldwide, CRM software realized about 14 percent growth in 2005; drivers include consolidation, vertical market solutions growth, and midmarket growth.
CRM Featured News,
Posted 14 Jun 2006
A new family of Microsoft solutions promises to make the integration between the software company's desktop offerings and enterprise solutions more seamless and cost-effective.
CRM Featured News,
Posted 13 Jun 2006
Payment calculators and software applications that help shoppers decide what type of loan is best for their needs are key to converting prospects to applicants.
CRM Featured News,
Posted 13 Jun 2006
The company's latest voice apps can ID callers and provide agents with information; one analyst says that integrating its CRM capabilities with customers' premise-based phone tools "will continue to be a challenge."
CRM Featured News,
Posted 12 Jun 2006
Twenty-three of the 30 top-ranked offshore providers are located there; neighbors in the hemisphere are beginning to make progress in the industry.
CRM Featured News,
Posted 12 Jun 2006
The acquisitions will signal further growth for the Cisco communications system and shore up product integration for its customers.
CRM Featured News,
Posted 09 Jun 2006
Web-only merchants outperform multichannel marketers in online customer satisfaction, according to a new study from ForeSee and FGI.
CRM Featured News,
Posted 09 Jun 2006
U.S. households are increasingly subscribing to bundled services from telcos and cable providers; IDC sees the market doubling by 2010.
CRM Featured News,
Posted 08 Jun 2006
New data management solutions and best practices will spur enterprises to switch from simple data warehouses to reactive CDI data marts.
CRM Featured News,
Posted 08 Jun 2006
Big Blue becomes the first vendor to land in the leaders circle of a CDI hub quadrant, but must improve its ability to execute.
CRM Featured News,
Posted 07 Jun 2006
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