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A depressed shopping season may lead to a transformation of consumer behavior -- and the disappearance of several brand-name retailers.
CRM Featured Articles,
Posted 13 Nov 2008
The hardware-and-services vendor inks a partnership with NetSuite to resell CRM.
CRM Featured Articles,
Posted 12 Nov 2008
Big Red's acquired powerhouse gets a major update, and adds sales gadgets to its social initiative.
CRM Featured Articles,
Posted 12 Nov 2008
Spanlink's prepackaged solution targets small and midsize businesses that think UC is too complex or costly to implement.
CRM Featured Articles,
Posted 11 Nov 2008
A year out of the spotlight, John Wookey is back on the scene, except now he's playing on a different side.
CRM Featured Articles,
Posted 11 Nov 2008
Forrester Research reveals an Enterprise Web 2.0 growth chart.
CRM Featured Articles,
Posted 10 Nov 2008
An often-overlooked technique can add significant value to your marketing spend.
CRM Featured Articles,
Posted 10 Nov 2008
Dreamforce '08: The software-as-a-service companies partner up to deliver a contact database to the traveling business user.
CRM Featured Articles,
Posted 07 Nov 2008
New research from AIIM shows the various stages of development in the pursuit of Web 2.0 nirvana.
CRM Featured Articles,
Posted 07 Nov 2008
Dreamforce '08: Salesforce.com's partners capitalize on conference momentum with a number of new announcements and product releases.
CRM Featured Articles,
Posted 07 Nov 2008
Analytical tools help marketers derive intelligence from what customers are already making publicly available.
CRM Featured Articles,
Posted 06 Nov 2008
The popular on-demand CRM and ERP provider takes a bite out of yet another company's customer base.
CRM Featured Articles,
Posted 06 Nov 2008
Dreamforce '08: The SaaS vendor ups research funds for CRM, declaring this a critical time to listen to and invest in customers and employees.
CRM Featured Articles,
Posted 05 Nov 2008
Cognizant's modular master data management solution prompts industry pundits to ruminate about the space's maturity.
CRM Featured Articles,
Posted 04 Nov 2008
Dreamforce '08: Salesforce.com cofounder, Chairman, and CEO Marc Benioff announces the cloud company's foray into Web sites and its integration with Facebook and Amazon Web Services platforms.
CRM Featured Articles,
Posted 03 Nov 2008
The acquisition aims to consolidate the market for email hygiene and correction services.
CRM Featured Articles,
Posted 03 Nov 2008
A new report looks at several on-demand application providers who are worth keeping an eye on.
CRM Featured Articles,
Posted 31 Oct 2008
Citing the economy, new research finds unified communications vendors must convince organizations of the potential benefits during a recession.
CRM Featured Articles,
Posted 30 Oct 2008
New findings from DMG Consulting show the contact center survey-and-feedback space grew by 21.3 percent between '07 and '08 -- its best year to date.
CRM Featured Articles,
Posted 30 Oct 2008
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