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Consona Connect '08: Say goodbye to the names Knova and Onyx -- the two are joining forces under Consona CRM.
CRM Featured Articles,
Posted 19 Oct 2008
Inforum '08: Built on acquisitions, Infor unveils plans to increase investment in integration.
CRM Featured Articles,
Posted 16 Oct 2008
With the release of Maximizer 10.5, the Canadian CRM mainstay adds to its wireless capabilities and spruces up the value to SMBs.
CRM Featured Articles,
Posted 15 Oct 2008
Teradata Partners '08: Regardless of what you ask, customers tend to be averse to opting in or out -- in fact, they often prefer not to opt at all.
CRM Featured Articles,
Posted 15 Oct 2008
Teradata Partners '08: With product enhancements galore, the enterprise data warehousing company kicks off its annual conference with a commitment to collective intelligence.
CRM Featured Articles,
Posted 15 Oct 2008
Direct Marketing Association '08: In a down economy, marketers and advertisers have no choice but to look up.
CRM Featured Articles,
Posted 15 Oct 2008
An update to the ongoing story of Entellium's self-destruction.
CRM Featured Articles,
Posted 13 Oct 2008
Combine the economic environment and phone-system life cycles -- and you just may see a spike in Voice over Internet Protocol usage.
CRM Featured Articles,
Posted 13 Oct 2008
The acquisition means a greater project portfolio management breadth for Big Red's enterprise PPM suite.
CRM Featured Articles,
Posted 10 Oct 2008
Eloqua Experience '08: Charlene Li, the co-author of "Groundswell" and former Forrester Research analyst, offers simple advice for taking on social media: Just do it.
CRM Featured Articles,
Posted 10 Oct 2008
Two studies offer different perspectives on CRM adoption -- and yet both see an opportunity for continued growth.
CRM Featured Articles,
Posted 10 Oct 2008
RightNow Summit '08: Ultimate customer centricity -- the "faultless journey" -- relies on integrated multichannel communications, an Expedia executive says.
CRM Featured Articles,
Posted 08 Oct 2008
DataFlux Ideas '08: Business needs to join technology to put the "management" back in "data management."
CRM Featured Articles,
Posted 08 Oct 2008
J.D. Power and Associates releases its latest findings on the popular (and growing) side of the telecommunications industry.
CRM Featured Articles,
Posted 08 Oct 2008
RightNow Summit '08: CEO Greg Gianforte calls customer experience the final frontier of differentiation.
CRM Featured Articles,
Posted 07 Oct 2008
New research shows consistent disappointment with indirect methods—and explains why.
CRM Featured Articles,
Posted 06 Oct 2008
New research from Cone LLC finds 93 percent of Americans want companies to have a presence in social media.
CRM Featured Articles,
Posted 06 Oct 2008
WiMax World '08: "Customers can get a lot of benefits out of WiMax if we take the complexity out of it," a Sprint executive says.
CRM Featured Articles,
Posted 03 Oct 2008
WiMax World '08: The next-generation wireless standard is beginning to find success in several developments across the world.
CRM Featured Articles,
Posted 02 Oct 2008
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