SageCRM 6 includes new training and search tools, along with a customizable suite of features for administrators, giving SMBs what enterprises are used to.
CRM Featured News,
Posted 02 Feb 2007
Magic Quadrant '07: The market will experience more growth as the technology includes more users within an organization while application and suite providers enhance their own offerings.
CRM Featured News,
Posted 01 Feb 2007
An environmental marketing campaign for a cartoon leads to arrests and controversy; the debate is on over where targeting demographics crosses the lines of taste and reason.
CRM Featured News,
Posted 01 Feb 2007
The software giant releases five new versions of its major product lines and highlights the progress it's made in integrating JD Edwards, PeopleSoft, and Siebel via Project Fusion.
CRM Featured News,
Posted 31 Jan 2007
The latest version delivers improvements to a number of key applications, and includes certification with Oracle Fusion Middleware.
CRM Featured News,
Posted 31 Jan 2007
The companies forge a strategic alliance that may bolster Salesforce.com's efforts to add more enterprise-size organizations to its client roster.
CRM Featured News,
Posted 30 Jan 2007
Mobile gets another push today with Experian's release of the first mobile solution for gathering company credit information.
CRM Featured News,
Posted 30 Jan 2007
SugarCRM rounds out its previously SFA-focused application with new multichannel marketing and BI functionality to appeal to a wider market; one analyst calls it an evolution.
CRM Featured News,
Posted 29 Jan 2007
The latest release of Oracle Business Intelligence Suite includes new visualization and reporting capabilities, intended to broaden the ways workers access BI.
CRM Featured News,
Posted 29 Jan 2007
Struggling with a growth dip, telecoms are turning to new multimedia markets to increase revenue; the segment could have plenty of failure due to not grasping business models.
CRM Featured News,
Posted 26 Jan 2007
A new version of SAP All-in-One addresses an increasingly important customer segment; an analyst questions value of "simplified" CRM.
CRM Featured News,
Posted 25 Jan 2007
Two new solutions are designed to garner insight from structured and unstructured data, helping to make the contact center a bigger piece of the enterprise puzzle.
CRM Featured News,
Posted 25 Jan 2007
The BPM vendor will acquire predictive analytics vendor Decisioneering, which should help beef up its risk management functionality.
CRM Featured News,
Posted 24 Jan 2007
Amdocs unveils version 7 of its CRM suite, a solution designed to enable service providers to deliver an improved customer experience in the ever-converging world of communications.
CRM Featured News,
Posted 24 Jan 2007
A new report finds that as advertisers' interest in mobile marketing increases, carriers must find a way to increase mobile advertising while keeping customer trust.
CRM Featured News,
Posted 23 Jan 2007
Altitude Software unveils the latest release of its Altitude uCI contact center suite with most of its shored-up functionality focusing on virtualization, service, and agent productivity.
CRM Featured News,
Posted 23 Jan 2007
KANA releases KANA OnDemand, a fully integrated SaaS customer service suite, to lower its software's implementation costs and increase its company's midmarket share.
CRM Featured News,
Posted 22 Jan 2007
A research report rates 11 vendors and their products in the performance management space, giving users a sense of where to turn to improve business results.
CRM Featured News,
Posted 22 Jan 2007
A study reveals that only half of smaller businesses trust the security of IP telephony, ranking it less certain than many other data networks.
CRM Featured News,
Posted 19 Jan 2007
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