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A new study shows how much influence mobile-phone advertisements have on consumers.
Facing challenges, the venerable midmarket vendor beheads its North American operations.
Oracle connects its Siebel Contact Center application to its Oracle Adverse Event Reporting System, targeting pharmaceutical companies.
Partners '07: At its annual user conference, the newly independent vendor focuses on its core business with a new partnership and a series of new services.
Partners '07: Fresh off completing its breakaway from parent company NCR, the vendor unveils an alliance with SAS and defines its product roadmap (including the long-in-the-works Relationship Manager 6).
The company will begin rolling out by year's end the latest version of its IP business communications software platform -- a release focused on security, integration, simplified deployment, and mobility.
The friendly takeover folds new business intelligence capabilities into one of the leading enterprise software platforms; amidst differing opinions, rumors loom of a counteroffer from Oracle or IBM.
In an increasingly global economy, unified communications should be on the top of the to-do list for small and midsize businesses (SMBs), according to a new report.
A study by Forrester Research highlights the top marketing, merchandising, and multichannel initiatives as retailers become wiser about the online world.
Applix bolsters its user community with a cache of new applications, development tools, and tips; one analyst says Applix On-Demand could become a SaaS offering of its own.
New Gartner research details the strong growth and strengths of India-based service providers, and their inevitable arrival among the global top 10.
The analyst firm ranks the vendors by revenue and market share, and finds SAS Institute and Microsoft continue to make inroads.
"Triple-play" subscriptions will shoot up 52 percent in 2007, but in the short term it will not boost the industry's profit margins.
Wes Hayden becomes president of Nuance Communications' new Enterprise Division, part of Nuance's shift from point technologies to integrated enterprise solutions.
The networking giant's acquisition of Latigent, a provider of contact center business intelligence software, extends the reach of its Customer Contact Business Unit.
The corporate parent of the New York Rangers says the league is skating on thin ice.
The Midwest agency beefs up its automotive CRM by uniting with another industry player.
Two venture-capital firms help launch and fund a program for companies to develop Force.com applications.
Out of a field of eight Web analytics products, the latest Forrester Wave elevates five to the top category, a sign of how confusing things are for customers.
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