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The company expands its online marketing platform with a new text-messaging solution.
Gartner points to the continued evolution of software-as-a-service implementations.
Consumer Health World '08: Consumers are cost-ignorant with healthcare -- and yet always want too much.
New in-the-cloud services and social feeds in Sugar 5.2 puts it on par with traditional CRM leaders, says one analyst.
Consumer Health World '08: Health 3.0 involves an alignment with the consumer Web, but as much as consumers are clamoring for personalization, adoption still lags.
The voice platform vendor helps itself to a portfolio of self-service applications.
A new Gartner survey indicates that nearly 90 percent of current or intended users of on-demand software expect to maintain or grow their SaaS footprint.
A research firm and an industry trade group both come to the same conclusion: "Fewer people may be hitting the stores in January to redeem gift cards."
The CRM vendor's mobile solution is now available for Nokia phones and other smartphones running the Symbian operating system.
The Entellium saga continues as it files for bankruptcy protection, and competing vendors look to pick up the SMB solution provider's pieces.
According to research firm IDC, blame the current recession for the scaled-back spending forecast.
New research suggests that simply cutting product costs during the recession will ultimately backfire for companies.
A survey by Coremetrics shows a general decline in e-commerce holiday-shopping results -- but several verticals saw a surprise lift.
A new report from Aberdeen suggests that the best time for marketers is when customers are communicating through their actions.
A look at the younger crowd's shifting Web preferences: Facebook still rules, LiveJournal and CNN are on the rise -- but PerezHilton.com and CollegeHumor.com fall off the list.
A recent Gartner report bemoans the fact that "companies tend to view business intelligence as [just] a bunch of technology."
PowerReviews unveils an affordable -- and "frictionless" -- solution for small retailers.
An IDC survey indicates that few users pay attention to advertising on social networking sites; more than half say they find ads there "annoying."
New research from Datamonitor finds the two market giants continue to lead the WFO space, which is set to grow 10.3 percent annually through 2013.
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