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Email senders can now create and track email campaigns with Microsoft Dynamics CRM, Sage CRM and Sage SalesLogix.
CRM Featured Articles,
Posted 25 Aug 2011
The integration voice-enables any Salesforce.com form.
CRM Featured Articles,
Posted 25 Aug 2011
The company's Social Connect offerings are enhanced through a strategic partnership with Janrain.
CRM Featured Articles,
Posted 24 Aug 2011
New technology mobilizes field sales and services personnel throughout the Web; replaces impersonal chat platforms by ‘humanizing' online interactions.
CRM Featured Articles,
Posted 24 Aug 2011
Genesys Mobile Customer Engagement Strategy evolves companies from transactional, service-only apps to mobile customer conversations.
CRM Featured Articles,
Posted 24 Aug 2011
E-book aids marketers with social media campaigns.
CRM Featured Articles,
Posted 23 Aug 2011
New features include social scorecarding, an author hub, and competitive intelligence functions.
CRM Featured Articles,
Posted 23 Aug 2011
The IP communications provider scoops up a mobile group messaging services provider.
CRM Featured Articles,
Posted 22 Aug 2011
The generation is heavily influenced by peer support for shopping decisions, according to the research.
CRM Featured Articles,
Posted 19 Aug 2011
The solution reduces help-desk ticket escalations by up to 92 percent and fuels e-commerce growth.
CRM Featured Articles,
Posted 19 Aug 2011
Collaboration results in a widget to help small businesses connect with customers.
CRM Featured Articles,
Posted 18 Aug 2011
Tool enables secure form-filling assistance for mobile customers.
CRM Featured Articles,
Posted 17 Aug 2011
Popular help desk application is now available to Zoho users.
CRM Featured Articles,
Posted 17 Aug 2011
The filters are expected to strengthen customer experience management solutions with high-performance extraction of unstructured content.
CRM Featured Articles,
Posted 17 Aug 2011
Next-generation IVR development solution promises to accelerate functional testing of systems.
CRM Featured Articles,
Posted 15 Aug 2011
Prophecy adds HD audio and IPv6 and fax support while VoiceObjects brings greater scalability and ease of use.
CRM Featured Articles,
Posted 12 Aug 2011
IntelliTask promises to help travel managers prioritize bookings and saves customers time and money.
CRM Featured Articles,
Posted 12 Aug 2011
Collaboration will aid in acting on social media data.
CRM Featured Articles,
Posted 11 Aug 2011
Technology, not philosophy, has changed consumers' expectations
CRM Featured Articles,
Posted 10 Aug 2011
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