Social business solutions company adds social monitoring to its offering and aims to enable collaboration and engagement.
CRM Featured News,
Posted 19 Sep 2009
Survey results of more than 40,000 American households shows that technology will continue to see strong adoption in daily life.
CRM Featured News,
Posted 19 Sep 2009
DMG Consulting's latest study finds the contact center survey and analytics software keeps growing despite the recession.
CRM Featured News,
Posted 19 Sep 2009
Looking to streamline operations and reduce cost, Clearwell unveils a bolstered, fully integrated platform.
CRM Featured News,
Posted 19 Sep 2009
Gartner CRM Summit '09, Day 3: Connecting with customers relies on the power of influence.
CRM Featured News,
Posted 17 Sep 2009
Gartner CRM Summit '09, Day 2: Analyst Gene Alvarez emphasizes the strategic importance of expanding e-commerce with the power of Web 2.0 technologies.
CRM Featured News,
Posted 17 Sep 2009
Gartner CRM Summit '09, Day 1: CRM analyst Michael Maoz says not only are consumers losing trust in corporations, but they are managing more aspects of the relationship.
CRM Featured News,
Posted 17 Sep 2009
The social media monitoring company extends its truCast Suite and segments its capabilities based on user needs.
CRM Featured News,
Posted 17 Sep 2009
Pundits say the $1.8 billion deal — uniting a provider of development platforms with arguably the predominant player in Web analytics — has the potential to finally make measurement a powerful aspect of interactive media.
CRM Featured News,
Posted 16 Sep 2009
The CRM vendor scoops up a social networking and community platform provider for $6 million to expand its social CRM offerings.
CRM Featured News,
Posted 09 Sep 2009
The company releases Service Cloud 2 with innovation around Knowledge, Answers, and Twitter.
CRM Featured News,
Posted 09 Sep 2009
The company brings forth its fifth option for CRM users, Salesforce Contact Manager, geared toward the smallest of businesses.
CRM Featured News,
Posted 09 Sep 2009
Aberdeen Group fleshes out the top reasons for business intelligence investments among small-to-midsize businesses.
CRM Featured News,
Posted 07 Sep 2009
AMI-Partners reports 100 percent growth in interest among small-to-midsize businesses in managed software and services.
CRM Featured News,
Posted 07 Sep 2009
Enough with the promotions, customers demand better service.
CRM Featured News,
Posted 07 Sep 2009
A new version of Sage's contact and customer management software sports a redesigned interface, social media capabilities, and e-marketing functionality.
CRM Featured News,
Posted 04 Sep 2009
RightNow Technologies continues to target larger contact centers, with its August '09 edition offering expanded graphical workflow capabilities and trending/analytics features.
CRM Featured News,
Posted 04 Sep 2009
destinationCRM.com Exclusive: Company executives and industry pundits alike are calling the move another major win for the hosted contact center delivery model.
CRM Featured News,
Posted 03 Sep 2009
CRM Evolution '09: CRM consultant shares tips for barreling through the economy and thriving in a post-recession world.
CRM Featured News,
Posted 02 Sep 2009
|