eGain's new "solution-as-a-service" delivery model looks to kick SaaS up a notch.
CRM Featured News,
Posted 18 Mar 2009
Microsoft Convergence '09: They've got the technology -- that was the easy part. Now customers are eager to learn how to use it to succeed.
CRM Featured News,
Posted 16 Mar 2009
Microsoft Convergence '09: In light of a troubling economy, Microsoft offers free service upgrades and eight add-ons for its Dynamics CRM and CRM Online customers.
CRM Featured News,
Posted 16 Mar 2009
At online-auction site eBay, ProStores opens PowerReviews Express to its 40,000 small and midsized merchants.
CRM Featured News,
Posted 13 Mar 2009
Magic Quadrant for BPM Suites '09: Established players continue to thrive as the space continues to evolve.
CRM Featured News,
Posted 13 Mar 2009
The release of beamME Pro strives to add more intelligence and simplicity to the electronic exchange of contact information.
CRM Featured News,
Posted 13 Mar 2009
A new Gartner study finds the state of CRM in 2000 can predict its look in 2020.
CRM Featured News,
Posted 12 Mar 2009
The company data provider focuses on bringing more intelligent data to the midmarket.
CRM Featured News,
Posted 12 Mar 2009
Datamonitor examines the five key trends shaping the outsourcing market this year.
CRM Featured News,
Posted 12 Mar 2009
Gartner Wireless Summit '09: Other gee-whiz technologies may not be far behind.
CRM Featured News,
Posted 12 Mar 2009
Microsoft Convergence '09: A focus on people, process, and an integrated ecosystem is what's needed for businesses expecting to survive this turbulent economy.
CRM Featured News,
Posted 12 Mar 2009
Gartner Business Intelligence Summit '09: Industry experts weigh in on aligning BI initiatives with business strategy.
CRM Featured News,
Posted 10 Mar 2009
Gartner Wireless Summit '09: More than anything else, consumers want time- and location-sensitive information.
CRM Featured News,
Posted 10 Mar 2009
The release targets global expansion and cost savings -- two compelling attributes, says one industry analyst.
CRM Featured News,
Posted 09 Mar 2009
Gartner Business Intelligence Summit '09: BI remains a top priority, but one that often conflicts with reality.
CRM Featured News,
Posted 09 Mar 2009
With its latest release of Insights, the community platform provider establishes metrics and methodology to show the health of communities.
CRM Featured News,
Posted 04 Mar 2009
A recent report on sales performance optimization shows a gap between expectations and capabilities.
CRM Featured News,
Posted 04 Mar 2009
The marketing automation vendor's latest release focuses on usability and that human touch.
CRM Featured News,
Posted 03 Mar 2009
On-demand billing vendor Zuora takes its Z-Commerce platform to the social networking cloud.
CRM Featured News,
Posted 03 Mar 2009
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