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The NBA team will use SAS predictive analytics to help customize the fan experience.
The self-service marketing solutions provider adds the social media technology platform to its lineup of marketing tools for small businesses
New unit will run business, government, and wholesale operations.
Upgrade promises improved functionality and customization.
Free reports powered by GoodData illustrate opportunities to improve lead flow.
Integrated text analytics is a new feature of Vovici Enterprise Feedback Management.
The restaurant chain reams with Mindshare Technologies to gauge guest service and satisfaction levels.
Alliance gives marketers integrated social campaigns
New capabilities include Automated Comment Tagging and Categorization as well as Social Media Special Offer Sharing.
Confirmit Mobile Survey On-Demand Application (SODA) provides real-time results; enables companies to engage customers at the point of the experience
Voxeo Connect offers resellers and system integrators new revenue opportunities and a competitive edge.
eGain adds its multichannel software, opening the Cisco platform to mid-market firms.
Joint solution offers enhanced social media monitoring and analytics
TV advertisements showcase the Bank's commitment to exceptional customer service
Features include templates for Facebook landing pages and more.
Proposed legislation would prevent U.S. firms that offshore contact center jobs from receiving government funds.
Marketers get a banner plus video and photo-embedded tweets.
Cloud-based subscription software enables SMBs and departmental buyers to see benefits within weeks.
Cloud-based sales and marketing applications provider offers its products to iPad users.
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